Data requests

Who this covers

Revup's whole job is contacting the people a business served, so it holds customer names, emails and phone numbers — for people who never signed up for anything. Their ratings and any private feedback hang off that record. If one of them asks what you hold, or asks to be removed, this page answers it. 20 customer(s) on file.

1 · Subject access — export everything held

Their contact record, every review request sent to them, and any private feedback they left.

2 · Erasure — remove someone's identifying details

Their name, email and phone are replaced with [removed], and so is anything they wrote in the private feedback box — customers routinely name themselves, their order or their address in it.

Their ratings survive, as anonymous numbers. A rating has no person in it, and it is what every figure on your dashboard and in the reputation report is built from. Deleting it would quietly rewrite your own record of how the business was doing.

Revup refuses to erase a customer who still has an unanswered request, because their rating link is live — you would be leaving a working token in the wild pointing at [removed].

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